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1. Terms & conditions

Exo Digital SEO Limited is a company registered in the United Kingdom with the Companies House Registration Number 11836300

 1.1 – These terms and conditions govern your use of this website and the service and the products provided by Exo Digital SEO Limited. By using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or the service or the products provided by Exo Digital SEO Limited.

1.2 – Exo Digital SEO Limited cannot accept any liability for a failure to comply with specific instructions stated on this website. This statement does not affect your statutory rights.

    The term ‘Exo Digital’ or ‘Exo’ or ‘us’ or ‘we’ or ‘the company’ refers to Exo Digital SEO Limited.

  • The term ‘order’ or ‘service’ or ‘contract’ refers to any instance for which an order is placed for any of our services.
  • The term ‘you’ or ‘your’ or ‘customer’ or ‘client’ refers to the user or viewer of our website, any person or organisation placing an order for any service with us or any person or organisation accepting a quote for the supply of a specified service.
  • The term ‘writing’ refers to emails and letters exchanged between you or a customer of Exo and Exo themselves.
  • ‘Site Optimisation’ is the work Exo Digital SEO Limited have set out to achieve as detailed on our website.
  •  ‘Site’ or ‘Website’ is the website as seen on the Internet and owned by the client.
  •  ‘Search Engine’ will include Google search.
  • ‘Rank’ is the position of the client’s website on the search engine’s.
  •  ‘SEO’ (search engine optimisation) is the process of working to increase the rank of a client’s website on the search engines
  • ‘Off Page SEO’ is the attempted optimisation of the client’s website using methods which do not require the editing of a client’s website.
  • ‘On Page SEO’ is the attempted optimisation of the client’s website using methods which require the editing of a client’s website.
  •  ‘Monthly Service’ refers to our standard payment terms and we will request payment each month whilst the client is signed up to our SEO service.

1.3 – Exo Digital SEO Limited cannot accept any liability for a failure to comply with specific instructions stated on this website. This statement does not affect customers’ statutory rights.

2. Terms of use

2.1 – All information and materials and its content on the pages of this website are provided on an “as is” basis for your general information and use and are not intended in any way to be comprehensive. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

2.2 – Use of this website is governed by the following terms and conditions of use, which together with our privacy policy and disclaimer govern our relationship with you in relation to the use of this website. We reserve the right to vary these terms without notice at any time. If you disagree with any part of these terms and conditions please cease to use our website.

2.3 – We use cookies on this website to identify which pages on this website are being used. Please refer to our privacy policy for more detailed information. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. By continuing to use this website you are giving your express consent to accept the use of cookies.

2.4 – Your use of this website is entirely at you own risk and without liability to us. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

2.5 – Your use of this website and any dispute arising out of such use of the website is subject to the laws of England. Access is granted on condition that you accept all of the above and agree to the jurisdiction of the English courts to settle matters in relation to the website.

3. Copywrite

3.1 – This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, wording, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

3.2 – Unauthorised use of any material on this website that violates any of the conditions or any relevant copyright, trademark and other laws could result in legal proceedings.

4. Links

4.1 – From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

5. Disclaimer

5.1 – While every effort will be made to keep this website accurate and up-to-date, no warranty of any kind, implied, expressed or statutory, including but not limited to any warranties of title, non-infringement of third party rights, merchantability, satisfactory quality, fitness for a particular purpose is given in conjunction with this website, or any information and materials within it.

6. Force Majeure

6.1 – Exo Digital SEO Limited reserves the right to defer the date of delivery or payment or to cancel the contract or reduce the volume of the service ordered by the customer if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of Exo including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials.

7 . Pricing & Payment

  1. Exo Digital will carry out work only where an agreement is provided either by email, telephone, mail or fax. An ‘order’ is deemed to be a written or verbal contract between Exo Digital and the client. A written or verbal contract includes telephone and email agreements.
  2.  All prices are in Pounds Sterling (£) unless otherwise stated and are exclusive of any applicable Value Added Tax (VAT).
  3.  All agreements for SEO work shall be valid for a minimum period of 1 month from invoice date and charged monthly until cancelled.
  4. New clients are required to pay their first invoice in advance, prior to work commencing.
  5. All other invoices must be settled within 7 days of the invoice date. Exo Digital reserve the right to cease work, remove work/content and deny access to any Client’s website where payment is overdue (following reasonable attempts by Exo Digital to contact the Client and resolve any payment issues) and ultimately Exo Digital may take legal action to recover any outstanding monies owed.
  6. The Client can end their agreement by giving a minimum of 30 days written notice which will begin at the end of the current monthly period. If the notice period runs into the subsequent months work the Client will be liable to make payment for the subsequent month in full, payments will not be prorated.
  7. All payments to Exo Digital for any SEO, website development and content creation services are non refundable.

8. Website Terms

  1. Websites, graphics and any programming code remain the property of Exo Digital SEO Limited until all outstanding accounts are paid in full.
  2. Whilst every endeavour will be made to ensure that the Clients website and any scripts or programs are free of errors, Exo Digital cannot accept responsibility for any losses incurred due to malfunction of the website or any part of it.
  3. Exo Digital cannot take responsibility for any copyright infringements caused by materials submitted by the client.
  4. Exo Digital reserves the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
  5. The client agrees to make available as soon as is reasonably possible to Exo Digital all materials, passwords, log-in information and any other information required to complete the SEO work or any other work or web design project to the agreed standard.

9. Liability

  1. Exo Digital will not be liable for costs incurred, compensation or loss of earnings or income due to the failure to meet agreed deadlines, goals or targets.
  2. Exo Digital will not be held financially liable in any way with regard to your website ranking on the search engines.
  3. Exo Digital shall have no liability for any losses or damages which may be suffered by Client (or any person claiming under or through Client), whether the same are suffered directly or indirectly or are immediate or consequential, and whether the same arise in contract, tort (including negligence) or otherwise howsoever, which fall within the categories of loss of profits, loss of anticipated savings, loss of business opportunity, loss of goodwill, loss of or damage to data or special damage.
  4. Exo Digital will not be liable or become involved in any disputes between the site owner and their clients or customers.
  5. Exo Digital will not be liable for any content added to the site, or any other content, comments, reviews, articles or press releases published anywhere online. Clients should ensure any content written by Exo Digital and published online meets with their approval and must notify Exo Digital within seven days of publication if any such content needs to be amended or removed.
  6. Exo Digital shall not be responsible for URLs dropped in rank on any search engine, excluded or otherwise penalised by a search engine for any reason, websites can go down as well as up in search results. Exo Digital cannot guarantee that increased rankings in search engines will result in more enquiries or more new business. Exo Digital shall not be responsible for delays or failure of performance resulting from Internet Service Provider delivery problems or failure, or any communication or delivery problems associated with Client’s receipt of the Account Service data.
  7. Whilst every effort will be made to achieve the best positions in the major search engines, Exo Digital does not guarantee or warrant that Client’s URLs will achieve a favourable position, or any position, within a particular search engine. Due to the nature of SEO, we do not have the ability to offer a guarantee on the rank that our clients will achieve. We also cannot calculate or even estimate the amount of increased traffic, enquiries or new business that will occur as a result of our SEO services or any other services which we provide. Search engine marketing is unpredictable and Exo Digital cannot in any way guarantee the results that will be achieved.
  8. Exo Digital does not warrant or represent that the use, or the results of the use, of any materials, services, software or reporting systems available through third parties will be correct, accurate, timely, reliable or otherwise.
  9. You expressly agree that use of the Exo Digital services provided hereunder is at your sole risk. These services are provided on an “as is” and “as available” basis. Exo Digital  expressly disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement.
  10. Notwithstanding the security precautions taken against disclosure of information, there are certain conditions that exist on the Internet generally which are outside Exo Digital’s control and could result in a breach of security. Accordingly, Exo Digital cannot guarantee that Client’s Account Service data information will be free from corruption, hacking or piracy. You hereby expressly waive any claim against Exo Digital arising out of the loss of data through corruption, piracy, hacking, breach of security or for any other reason that is not based on intentional or grossly negligent actions of Exo Digital.
  11. To the maximum extent allowed by law, Exo Digital and any of their parents, members, subsidiaries, affiliates, service providers, licensors, officers, directors or employees shall not be liable for any direct, indirect, special, incidental or consequential damages, or for interrupted communications, lost data or lost profits, arising out of or in connection with the services provided.